Categories

FAQ

Q: How can we find the price of the product?

AOBIOUS offers all unit sizes in 'mg' quantity and allows customer to choose the exact quantity on need basis in order to avoid ordering extra material to waste. We first list the lowest unit size price as $/mg and discounted as the quantity increases as illustrated on product discount prices table on each product page.

A1: Type in any number in quantity (mg) and then click 'Add to cart" button; the discounted price for any specific quantity (mg) will be shown in menu.

A2: You also can click "proceed to check out" and then click "+" and "-" sign to change the quantity or change quantity directly in box to see the price change.

_______________________________________________________________________________________

Q: How accurate does sample be weighed out?

A: Accurate measurement of sample is essential for getting valid and reproducible results. We calibrate our balance with readout 0.1 mg daily at room temperature 72F. All AOBIOUS sample unit under 50 mg quantity will be labeled with exact weight down to microgram level. EX: using 5.2 mg and not 5 mg etc. 

Customer can also instuct us to weigh out material at any specific quantity down to microgram level and we will use round off rules for 5 to decide final unit size of the order at mg level.

For instance, customer needs 4.3 mg exact quantity, we will weigh out exact 4.3 mg and count this as 4 mg unit size to calcuate final price. However if inquiring quantity is 4.7 mg exact we will weigh out the exact 4.7 mg quantity but will count this unit size as 5 mg.

____________________________________________________________________

Q: Price match consideration?

A: We would like to make customer to purchase research product at affordable price. We'll match and beat the product prices to all major competitors. We often could beat our competitor's price by 15 to 50% lower. If you could find the price of any of our product higher than our competitors, you should talk to us and we would be able to help you out with better offer.

________________________________________________________________________________________

Q: When I issued an order online how fast the order usually could be processed to ship out during your business hour?

A: Because the product and shipping information were typed in by customer, the regular speed to process the order is less than 45 min. The customer should receive the confirmation of shipment within 1-2 hours. If customer did not receive the confirmation with tracking information they should contact us immediately. Our business hours is from 9:00 AM to 5:00 PM Eastern Time. Even when the order received at 6:30 PM more often it would be shipped out at the same day to catch the lastest FedEx pick up time at 8:30 PM.


Find us

Find us

AOBIOUS INC provides innovative small biologically active molecules to the research market in the world.

New products